Terms & Conditions of Sale

Sales:

Greedilulu accepts payment for online sales by credit card or Paypal. All prices listed are in Australian dollars, and are inclusive of 10% GST.

After you have selected the item or items you wish to purchase, proceed to the checkout where you will be invited either to checkout as a guest, register your details or log in if you have registered your details previously. When you submit your order and payment details, your order will be processed and you will receive an email containing your invoice and confirmation of your order. By making a purchase either online or instore, you are agreeing to our Terms & Conditions.

Gift vouchers are available instore and are valid for 1 year from the date of issue.

Returns & Exchange (Online & In-store)

If you are dissatisfied with your purchase please advise us in writing within 5 business days of receipt of the item you have purchased, including the order number and the reasons why you are dissatisfied with the item.

In the situation where the item you receive is faulty or not what you ordered, you are entitled to a refund or exchange. In the case of refunds, please allow 3-5 business days for the refund to be processed. 

In the situation where you are dissatisfied with your purchase for any reason other than a faulty or incorrect item, you may exchange it within 2 weeks of purchase. All shipping costs to return the item to Greedilulu for inspection, are to be covered by the customer, as are the costs associated with dispatch of the replacement item. All items returned to Greedilulu for exchange must be intact and in a saleable condition. Greedilulu reserves the right not to accept a return or exchange if this is not deemed to be the case.

If returning the item instore you may exchange it within 2 weeks of purchase or a credit note for the total amount of the sale will be issued. Credit notes are valid for 1 year from the date of issue. 

Returns & Exchange (Lay-by):

Lay-bys are offered instore at Greedilulu, please see below for full terms and conditions:
-The lay-by period is for a maximum of 4 weeks.
-A minimum deposit of 20% of the total purchase value is to be paid to secure the lay-by
-The minimum Lay-by Sale is $100
-The cancelation charge on a Lay-by is 20% of the total purchase price 
-There are no returns or exchanges on lay-by items, with the exception of faulty goods or in accordance with your legislated rights
-If the customer cancels the lay-by within 3 weeks, they have a right to a refund of the payments made, less the cancellation charge, which is non-refundable.
-Customers will be contacted for all lay-bys that are not completed by the due date. After the due date the lay-by will be cancelled and the customer will be given a refund for their payments made, less the cancellation charge, which is non refundable.
-The cancellation charge is applied to compensate the retailers selling, storage and administration costs.
-Any items placed on Lay-by, cannot be altered until the lay-by has been paid in full.
-No items can be taken by the customer until the entire lay-by has been paid in full.